Nalpac as Source

Table of Contents

How to connect Product Operations Order Operations

Nalpac is a wholesale distributor of adult products, offering a broad selection of toys, lingerie, lubricants, and novelty items. They provide retailers with discreet shipping, competitive pricing, and an extensive catalog of top brands.

How to connect

📋 Phase 1: Initial Source Setup +

Access Fulfillment Sources

Log into your Flxpoint account and navigate to the Connections tab, then select Fulfillment Sources.

Create a New Source

Under the Sources section, click on + Add Source to begin creating a new source for your Nalpac connection.

Tip: Having your Nalpac account credentials ready will make this process smoother. You'll need your username and password from your Nalpac wholesale account.

Configure Source Details

In the Create Source popup:

Enter the source name as "Nalpac"
Select the appropriate type from the dropdown (typically "Vendor Warehouse")
Click Save to proceed

Start the Integration Process

After saving, you'll see a message that says "You have not created any integrations yet." Click Get Started to set up the integration.

🔐 Phase 2: Supplier Connection & Authentication +

Select Connection Method

In the Setup Integrations popup, select Flx Supplier Directory (recommended) to proceed with the Nalpac integration.

Find Your Supplier

In the Let's Find Your Supplier popup, search for "Nalpac" in the Search Suppliers field. Select Nalpac from the list and click Select.

Confirm Relationship

In the Confirm Your Relationship With Supplier popup, check the box to confirm that you have a reseller account with Nalpac. Click Continue.

Important: You must have an active wholesale account with Nalpac before proceeding with this integration. If you don't have one yet, visit Nalpac's website or contact their sales team to apply for a wholesale account.

Enter Authentication Details

In the Authentication Details popup, enter your Nalpac account credentials:

Username: Your Nalpac account username

Password: Your Nalpac account password

Click Continue to proceed.

Security Note: These are the same credentials you use to log into your Nalpac wholesale account. Flxpoint uses these credentials securely to access your product catalog and inventory information.

🔄 Phase 3: Configuration & Feature Setup +

Set Up SKU Mapping

In the Master SKU section, set up your SKU mapping (Inventory SKU → Master SKU → Listing SKU). Optionally, set an SKU prefix (e.g., "NAL-") if needed for better organization.

Pro Tip: Using a prefix like "NAL-" helps you quickly identify products sourced from Nalpac in your inventory listings. This is especially helpful if you work with multiple adult product suppliers.

Configure Inventory Sync

Set up the inventory synchronization settings to control how Nalpac product data flows into your Flxpoint account:

Inventory Sync: Enable automatic inventory synchronization to keep your stock levels updated in real-time
Sync Frequency: Choose how often you want Flxpoint to check for inventory updates (recommended: every 2-4 hours)
Product Categories: Select which Nalpac product categories you want to import
Price Sync: Enable to automatically update pricing from Nalpac

Inventory Management: Nalpac updates their inventory frequently throughout the day. Setting up regular sync intervals ensures you don't sell out-of-stock items.

Configure Order Processing

Set up automated order processing for seamless fulfillment:

Enable Auto Send Orders: Toggle this on to automatically send orders to Nalpac when they're ready to fulfill
Order Hold Time: Set a delay if you want to review orders before sending (optional)
Shipping Method Mapping: Map your shipping methods to Nalpac's available shipping options
Dropship Settings: Configure dropshipping preferences if you're shipping directly to customers

Dropshipping: Nalpac offers discreet dropshipping services. Make sure to configure your dropship settings to ensure proper packaging and no marketing materials are included with customer orders.

Complete Setup

Review all your settings and click Save to finalize your Nalpac integration.

Next Steps: After completing the setup, your Nalpac source will begin syncing with Flxpoint. You'll have access to Nalpac's extensive catalog of adult products, real-time inventory levels, and automated order processing. The initial sync may take some time depending on how many product categories you've selected.

Product Operations

The primary operation handles the bulk of your inventory management needs, while the secondary operation allows for more detailed control, such as focusing on specific products or updates

Get Inventory

Supported | Nalpac - Get Inventory

Introduction to Nalpac - Get Inventory Integration

This guide helps you set up the Nalpac - Get Inventory integration. It syncs product data (e.g., attributes, SKUs, pricing, quantities) from Nalpac to keep your catalog accurate. Let’s get started!

This integration imports product data from Nalpac:

Imports product details like attributes (e.g., brand, description), identifiers (e.g., SKU), pricing (e.g., wholesale price, MAP, MSRP), and quantities.
Includes custom fields like video links for enhanced product information.

It keeps your inventory accurate, ensuring correct pricing and stock levels.

The integration follows these steps:

FTP Connection: Establishes a secure connection to Nalpac’s FTP server (e.g., ftp.nalpac.com) using credentials provided by Nalpac.
File Retrieval: Downloads product data files from the server, such as products.csv (main product feed with core information), images.csv (image links), and inventory.csv (quantities and pricing).
Data Processing: Combines information from these files to create comprehensive product records, including specifications, images, pricing, and inventory data.
Field Mapping: Maps Nalpac’s fields to Flxpoint’s product structure for parent and variant inventory items.
Syncing: Data is processed and synced to your system, either manually or on a schedule (e.g., daily at 8 AM UTC). You can run the sync using the Run Sync option from the integration menu.

           Important Note: If the FTP connection fails, the Get Inventory sync will not complete. Ensure your FTP credentials are correct and active.
        

You can customize the integration with these settings:

Enable/Disable Fields: Choose which fields to import in the mapping template (e.g., enable/disable "MAP").
Scheduling: Run manually or schedule (e.g., daily at 8 AM UTC) using the "Adjust Schedule" option.

Follow these steps to configure the integration:

1 Access the Integration: Go to the Nalpac source and select "Get Inventory."
2 Configure FTP: Under "Authentication Details," enter:
- FTP Host: ftp.nalpac.com
- FTP Port: 21 (default)
- FTP Username and Password: Your credentials (contact Nalpac if needed).
Click Test Connection to verify it works.
3 Configure Master SKU (Optional): Under "Master SKU," set how SKUs are linked: Inventory SKU → Master SKU → Listing SKU. Optionally, set an SKU prefix to differentiate Nalpac products.
4 Create a Mapping Template: Use the "Manage Mapping" option to define which fields to import (see Mapping Templates section).
5 Run the Integration: Start manually using Run Sync or schedule via "Adjust Schedule."

Pricing and quantity data are included in the Get Inventory sync:

Pricing: Sourced from fields like Wholesale Price (mapped to Cost), Minimum Advertised Price (MAP), and MSRP (e.g., MSRP of $25).
Quantity: Sourced from the “Available Quantity” field in inventory.csv (e.g., 50 units for SKU “ABC123”).

Note: Since Nalpac does not support a separate Pricing & Quantity integration, both pricing and quantity data are updated during the Get Inventory sync.

A mapping template controls how data is imported. In this version, you can only enable or disable fields.

Interface Overview

The mapping screen is labeled “Nalpac → Flxpoint” under “Get Inventory.”
Buttons: Cancel and Save Mapping.
Columns: Left (Nalpac fields), Right (your system’s fields).

Mapping Options

Enable: Import the field (e.g., enable “Cost”).
Disable: Ignore the field (e.g., disable “MAP”).
Required fields like “SKU” cannot be disabled.

Available Source Fields

Get Inventory: All Attributes, All Custom Fields, All Images, Manufacturer, Category 1, Category 2, Wholesale Price, Custom Field 1 Name, Video, Description, Dimension Unit, Height, Length, Minimum Advertised Price, Manufacturer Number, Msrp, Available Quantity, Name, Upc, Weight, Weight Unit, Width, Sku.

Get Inventory Mapping Fields

These mappings cover product details like attributes, identifiers, pricing, and quantities from Nalpac files (e.g., products.csv, inventory.csv):

Nalpac Field	Maps To	Example	Purpose	Status
All Attributes	Inventory Parent: All Attributes	Color: Blue, Material: Plastic	Imports all product attributes	Enabled
All Custom Fields	Inventory Variant: All Custom Fields	SpecialNote: Limited Edition	Imports all custom fields	Enabled
All Images	Inventory Parent: All Images	https://nalpac.com/images/ABC123.jpg	Imports all product images	Enabled
All Images	Inventory Variant: All Images	https://nalpac.com/images/ABC123.jpg	Imports all variant images	Enabled
Manufacturer	Inventory Parent: Brand	NalpacBrand	Identifies the product’s manufacturer	Enabled
Category 1	Inventory Parent: Category 1	Electronics	Primary category for organization	Enabled
Category 2	Inventory Parent: Category 2	Accessories	Secondary category for organization	Enabled
Wholesale Price	Inventory Variant: Cost	15.99	Sets the primary cost of the item	Enabled
Custom Field 1 Name	Inventory Variant: Custom Field 1 Name	Video	Defines the name of Custom Field 1	Enabled
Video	Inventory Variant: Custom Field 1 Value	https://nalpac.com/videos/ABC123.mp4	Provides a video link for the product	Enabled
Description	Inventory Variant: Description	High-quality electronic accessory...	Sets the variant description	Enabled
Description	Inventory Parent: Description	High-quality electronic accessory...	Sets the product description	Enabled
Dimension Unit	Inventory Variant: Dimension Unit	inch	Standardizes dimension unit	Enabled
Height	Inventory Variant: Height	3.5	Sets the product height	Enabled
Length	Inventory Variant: Length	8.25	Sets the product length	Enabled
Minimum Advertised Price	Inventory Variant: MAP	19.99	Sets the minimum advertised price	Enabled
Manufacturer Number	Inventory Variant: MPN	NAL-ACC-123	Sets the manufacturer’s part number	Enabled
Msrp	Inventory Variant: MSRP	24.99	Sets the suggested retail price	Enabled
Available Quantity	Inventory Variant: Quantity	50	Sets the inventory quantity	Enabled
Name	Inventory Variant: Title	Electronic Accessory	Sets the variant title	Enabled
Name	Inventory Parent: Title	Electronic Accessory	Sets the product title	Enabled
Upc	Inventory Variant: UPC	012345678905	Sets the universal product code	Enabled
Weight	Inventory Variant: Weight	0.5	Sets the product weight	Enabled
Weight Unit	Inventory Variant: Weight Unit	lb	Standardizes weight unit	Enabled
Width	Inventory Variant: Width	2.75	Sets the product width	Enabled
Sku	Inventory Variant: SKU	ABC123	Sets the primary product identifier	Required
Sku	Inventory Variant: Master SKU	ABC123	Sets the master identifier for listings	Required
Sku	Inventory Parent: Parent SKU	ABC123	Links variant to parent record	Required

Practice Mapping

Try enabling or disabling the “Cost” field:

Here are some essential details about the Nalpac integration:

Current Date and Time: As of 10:38 PM -04 on Tuesday, May 20, 2025, this integration is fully operational for retrieving inventory data from Nalpac.
Pricing & Quantity Integration: Nalpac does not support a separate Pricing & Quantity integration. Instead, pricing (e.g., Wholesale Price, MAP, MSRP) and quantity (Available Quantity) data are included in the Get Inventory sync.
Supported Features:
- Multiple category levels (Category 1 and 2) for organization.
- Custom fields for additional details (e.g., Video).
- Product dimensions in inches and weight in pounds.
- Comprehensive pricing fields (Wholesale Price, MAP, MSRP).

           Pro Tip: Since pricing and quantity updates are part of the Get Inventory sync, schedule it to run frequently (e.g., daily) to ensure your stock levels and pricing remain current.
        

If issues arise:

FTP Connection Failure:
- Verify the FTP connection to ftp.nalpac.com.
- Check FTP credentials (host, port, username, password).
- Test the connection using the Test Connection button.
Missing Product Data:
- Ensure required fields like “Sku” are enabled.
- Verify that all necessary files (e.g., products.csv, inventory.csv) are available on the FTP server.
Incorrect Pricing or Quantity:
- Confirm that fields like “Wholesale Price” (Cost), “Minimum Advertised Price” (MAP), “Msrp” (MSRP), and “Available Quantity” (Quantity) are enabled and correctly mapped.
- Check the inventory.csv file for updated values, as these fields are updated during the Get Inventory sync.
Sync Failure:
- Check logs using the "View Logs" option to identify errors.
- Contact Flxpoint support if needed.

Diagnostic Tip: The "View Logs" option provides detailed information about each step of the process. Check these logs first to identify where the process might be failing.

Conclusion

With this integration set up, your system will sync product details, pricing, and quantities from Nalpac, keeping your catalog accurate and up-to-date.

Order Operations

It submits orders to vendors for fulfillment and subsequently imports the shipment details, ensuring an integration between order processing and shipment tracking.

Send Orders

Supported | Nalpac - Send Orders

Introduction to Nalpac - Send Orders Integration

This guide helps you set up the Nalpac - Send Orders integration. It automates sending purchase orders to Nalpac, ensuring efficient order fulfillment. Let’s get started!

This integration sends purchase orders to Nalpac via their API, ensuring they can process and ship your orders:

Automates submission of order details like SKUs, quantities, and shipping addresses.
Uses Nalpac’s API for secure communication.

It streamlines your supply chain, reducing manual work and errors.

The integration follows these steps to send fulfillment requests:

Initiation: Receives a list of purchase orders (POs) ready to send to Nalpac.
Check Existing PO: Queries Nalpac’s API at http://api2.nalpac.com/api/order?poNumber=xxx-xxxx to check if the PO already exists at the supplier.
- If the PO exists, the Fulfillment Request (FR) is marked as "Acknowledged" in Flxpoint.
- If the PO does not exist, the process continues to validate shipping details.
Retrieve Carrier Details: Fetches carrier details from Nalpac’s API at http://api2.nalpac.com/api/carrier, which provides a list of supported carriers and shipping methods.
Validate Carrier and Method:
- Validates that both Carrier Name and Shipping Method are not null. If either is null, an exception is thrown: “Carrier Name and Shipping Method can't be empty.”
- Matches the Carrier Name from the FR (case-insensitive) against the list of carriers from the API response.
- If a matching carrier is found, matches the Shipping Method (case-insensitive) against the carrier’s shipping options.
- If a match is found, retrieves the shipping option ID for submission.
- If no match is found for either carrier or method, an exception is thrown: “The option ID could not be found.”
Order Submission: Submits the order to Nalpac’s API with the validated carrier details, order data, and shipping option ID.
Response Handling: Updates successful orders with a confirmation status or logs errors for failed ones.
Syncing: Updates order statuses in your system (e.g., "Sent"). Run manually using Run Sync or schedule via "Adjust Schedule."

           Important Note: You’ll need API credentials from Nalpac to authenticate requests. Contact your Nalpac support team if you don’t have these credentials.
        

You can customize the integration with these settings:

Enable/Disable Fields: Choose which fields to send in the mapping template (e.g., enable/disable "Zip Code").
Hold for X Hours: Set a delay (e.g., 24 hours) to review orders before sending.
Send During Business Hours: Enable to send requests only during business hours.
Scheduling: Run manually or schedule (e.g., daily at 8 AM UTC) using "Adjust Schedule."

Follow these steps to configure the integration:

1 Access the Integration: Go to the Nalpac source and select "Send Orders."
2 Configure API Connection: Enter your Nalpac API credentials (e.g., API key or token, as provided by Nalpac). Click Test Connection to verify it works, then save.
3 Configure Shipping Details: Set up Carrier Name and Shipping Method mappings (see Configuring Shipping for Nalpac section).
4 Configure Settings: Adjust:
- Hold for X Hours: Set a delay if needed (e.g., 24 hours).
- Send During Business Hours: Enable if desired.
5 Create a Mapping Template: Use the "Manage Mapping" option to define which fields to send (see Mapping Templates section).
6 Run the Integration: Start manually with Run Sync or schedule via "Adjust Schedule."

Nalpac requires valid Carrier Name and Shipping Method values for all orders. Below are the accepted values and instructions for mapping them in Flxpoint.

Accepted Carrier Names and Shipping Methods

Carrier Name (NAME)	Shipping Method (Default Method Code)
UPS	UPS GROUND
UPS	UPS 2 DAY AIR
UPS	UPS NEXT DAY AIR
FedEx	FEDEX GROUND
FedEx	FEDEX 2 DAY
FedEx	FEDEX OVERNIGHT
USPS	USPS PRIORITY
USPS	USPS FIRST CLASS
USPS	USPS PRIORITY EXPRESS

For the complete list of Carrier Names and Shipping Methods, refer to the Nalpac Shipping Details Spreadsheet.

Mapping Instructions

Carrier Name: In Flxpoint, map the “Carrier Name” field to the “Description” field under “Nalpac Purchase Order” in the mapping template. Set the value to one of the accepted Carrier Names (e.g., “UPS”, “FedEx”, “USPS”).
Shipping Method: Map the “Shipping Code” field to the “Shipping Method” field under “Nalpac Purchase Order.” Set the value to one of the accepted Shipping Methods that corresponds to the chosen carrier (e.g., “UPS GROUND” for UPS, “FEDEX 2 DAY” for FedEx).
Validation: Ensure both fields are populated with valid values before submission. Nalpac’s API performs a case-insensitive match, but the values must exactly match the accepted options.

Resolving “Carrier Name and Shipping Method Can't Be Empty” Error

Issue Overview: This error occurs if Nalpac’s API detects that either the Carrier Name or Shipping Method is null, or if the values provided do not match their accepted options. It can happen even if you believe the fields are populated, due to:
- Incorrect Values: The Carrier Name or Shipping Method does not match Nalpac’s accepted values (e.g., using “UPS Express” instead of “UPS NEXT DAY AIR”).
- Formatting Issues: Extra spaces, incorrect capitalization, or typos (e.g., “ups ground” instead of “UPS GROUND”).
- Mapping Problems: The fields are not correctly mapped in Flxpoint, causing null or incorrect data to be sent.
Resolution Steps:
- Verify that the “Carrier Name” and “Shipping Method” fields in your mapping template are enabled and mapped to “Description” and “Shipping Code,” respectively.
- Ensure the values match the accepted options listed above exactly (e.g., “UPS” and “UPS GROUND”).
- Check for formatting issues in your data (e.g., remove extra spaces, correct capitalization).
- Review the API response in the "View Logs" section to confirm what values were sent to Nalpac.
- If the issue persists, contact Flxpoint support with the Order ID and Fulfillment Request Number (FR #) for assistance.

Tip: To avoid errors, always double-check your Carrier Name and Shipping Method values against Nalpac’s accepted options before running the sync.

A mapping template controls how order data is sent to Nalpac. You can only enable or disable fields.

Interface Overview

The mapping screen is labeled “Flxpoint → Nalpac” under “Send Orders.”
Buttons: Cancel and Save Mapping.
Columns: Left (your system’s fields), Right (Nalpac fields).

Mapping Options

Enable: Send the field (e.g., enable “Sku”).
Disable: Ignore the field (e.g., disable “Zip Code”).
Required fields like “Sku” (SKU) cannot be disabled.

Available Source Fields

Nalpac Purchase Order: Description (Carrier Name), Email (Ship To Email Address), Fulfillment Request Number (Po Number), Generated At (Order Date), Note (Order Notes), Phone (Ship To Phone Number), Shipping Code (Shipping Method).
Nalpac Purchase Order Address: Address Line 1 (Address1), Address Line 2 (Address2), City, Country, Full Name (Name), Postal Code (Zip Code), State.
Nalpac Purchase Order Item: Quantity, SKU (Sku).

Complete Field Mappings

Flxpoint Field	Maps To (Nalpac Field)	Example	Purpose	Status
Description	Nalpac Purchase Order: Carrier Name	UPS	Specifies the carrier for shipping	Enabled
Email	Nalpac Purchase Order: Ship To Email Address	customer@example.com	Provides the shipping email address	Enabled
Fulfillment Request Number	Nalpac Purchase Order: Po Number	FR-12345	Identifies the purchase order	Enabled
Generated At	Nalpac Purchase Order: Order Date	2025-05-20	Specifies the order date	Enabled
Note	Nalpac Purchase Order: Order Notes	Please ship ASAP	Adds notes to the order	Enabled
Phone	Nalpac Purchase Order: Ship To Phone Number	123-456-7890	Provides the shipping phone number	Enabled
Shipping Code	Nalpac Purchase Order: Shipping Method	UPS GROUND	Specifies the shipping method	Enabled
Address Line 1	Nalpac Purchase Order Address: Address1	123 Main St	Primary shipping address (≤ 30 characters)	Enabled
Address Line 2	Nalpac Purchase Order Address: Address2	Apt 4B	Secondary shipping address	Enabled
City	Nalpac Purchase Order Address: City	New York	Part of the shipping address	Enabled
Country	Nalpac Purchase Order Address: Country	US	Specifies the country for shipping	Enabled
Full Name	Nalpac Purchase Order Address: Name	John Doe	Specifies the recipient’s name	Enabled
Postal Code	Nalpac Purchase Order Address: Zip Code	12345-6789	Ensures accurate delivery (≤ 10 characters)	Enabled
State	Nalpac Purchase Order Address: State	NY	Ensures the correct state for shipping	Enabled
Quantity	Nalpac Purchase Order Item: Quantity	10	Specifies how many units to ship	Enabled
SKU	Nalpac Purchase Order Item: Sku	ABC123	Identifies the product for Nalpac	Enabled

Practice Mapping

Try enabling or disabling the “Zip Code” field:

If issues arise:

API Connection Failure:
- Verify your API credentials with Nalpac.
- Test the connection using the Test Connection button.
Missing or Incorrect Data:
- Ensure required fields like “Sku” (SKU) are enabled.
- Check address fields (e.g., Address Line 1 ≤ 30 characters, Zip Code ≤ 10 characters).
Carrier Name and Shipping Method Errors: See the “Configuring Shipping for Nalpac” section for details on resolving the “Carrier Name and Shipping Method Can't Be Empty” error.
Order Already Exists:
- If the PO already exists at Nalpac (checked via http://api2.nalpac.com/api/order?poNumber=xxx-xxxx), the FR will be marked as "Acknowledged" in Flxpoint, and no further action is needed.
- If this is unexpected, verify the Fulfillment Request Number to ensure it’s unique.
Sync or Order Failure:
- Review errors in logs using the "View Logs" option to identify specific issues, such as API rejection messages or validation errors.
- Contact Flxpoint support if problems persist, providing the Order ID and Fulfillment Request Number (FR #) for investigation.

Diagnostic Tip: The "View Logs" option provides detailed information about each step of the process, including API responses and error messages. Check these logs first to troubleshoot issues like failed orders or connection problems.

Conclusion

With this integration set up, your orders will be sent to Nalpac seamlessly, ensuring efficient fulfillment.

Get Shipments

Supported | Nalpac - Get Shipments

Introduction to Nalpac - Get Shipments Integration

This guide helps you set up the Nalpac - Get Shipments integration. It retrieves shipment data like tracking numbers and carrier details, keeping your system updated. Let’s get started!

This integration fetches shipment data from Nalpac:

Retrieves details like tracking numbers, carrier codes, and shipment dates.
Identifies carriers and methods based on tracking numbers.

It ensures your customers receive accurate tracking information.

The integration follows these steps to retrieve shipment data:

Initiation: Connects to Nalpac’s API using the same credentials (e.g., API key or token) used for the Send Orders integration.
Connection Test: Tests the API connection to an endpoint like http://api2.nalpac.com/api/shipment. If it fails, the process halts.
Retrieve Shipments: Queries Nalpac’s API for shipment data associated with orders, using the PO Number (Fulfillment Request Number) sent during the Send Orders process (e.g., via http://api2.nalpac.com/api/shipment?poNumber=xxx-xxxx).
Parse Data: Extracts details like Carrier Code, Tracking Number, and Date Shipped.
Carrier and Method Identification: Identifies carriers and methods based on tracking numbers and carrier codes, matching them against known Nalpac shipping methods (e.g., “UPS GROUND”).
Map Data: Maps data to your system’s fields (e.g., Carrier, Tracking Number).
Syncing: Saves the data to your system. Run manually with Run Sync or schedule via "Adjust Schedule."
Shipment Status Handling:
- Shipped Status: When Nalpac marks an order as "shipped," this integration retrieves the associated shipment data (e.g., tracking number, carrier, shipment date) and updates your Flxpoint system to reflect the "Shipped" status.
- Update Behavior: The "shipped" status triggers the synchronization of tracking information to your system, enabling you to notify customers with accurate delivery details.
- Subsequent Statuses to Watch For: After "shipped," monitor for statuses like "Delivered" (indicating the package has reached the customer) or "In Transit" (indicating the package is en route). These may appear in subsequent API responses and will update in Flxpoint if mapped and enabled in the template.

           Important Note: You’ll need the same API credentials used in the Send Orders integration to authenticate requests. Contact your Nalpac support team if you don’t have these.
        

You can customize the integration with these settings:

Enable/Disable Fields: Choose which fields to import in the mapping template (e.g., enable/disable "Method").
Scheduling: Run manually or schedule (e.g., daily at 8 AM UTC) using "Adjust Schedule."

Note: No additional settings are required beyond the API credentials, making setup straightforward.

Follow these steps to configure the integration:

1 Access the Integration: Go to the Nalpac source and select "Get Shipments."
2 Configure API Connection: Enter your Nalpac API credentials (same as used in Send Orders). Click Test Connection to verify it works, then save.
3 Create a Mapping Template: Use the "Manage Mapping" option to define which fields to import (see Mapping Templates section).
4 Run the Integration: Start manually with Run Sync or schedule via "Adjust Schedule."

A mapping template controls how shipment data is imported. You can only enable or disable fields.

Interface Overview

The mapping screen is labeled “Nalpac → Flxpoint” under “Get Shipments.”
Buttons: Cancel and Save Mapping.
Columns: Left (Nalpac fields), Right (your system’s fields).

Mapping Options

Enable: Import the field (e.g., enable “Tracking Number”).
Disable: Ignore the field (e.g., disable “Method”).
Required fields like “Tracking Number” cannot be disabled.

Available Source Fields

Nalpac Shipment: Po Number, Carrier Code, Service Code, Tracking Number, Date Shipped.

Complete Field Mappings

Nalpac Field	Maps To	Example	Purpose	Status
Po Number	Shipment: Order ID	FR-12345	Links shipment to the original order	Required
Carrier Code	Shipment: Carrier	UPS	Identifies the carrier for tracking	Enabled
Service Code	Shipment: Method	UPS GROUND	Specifies the shipping method	Enabled
Tracking Number	Shipment: Tracking Number	1Z12345YW67890	Provides tracking for customers	Required
Date Shipped	Shipment: Shipped At	2025-05-21	Updates shipment date	Enabled

Practice Mapping

Try enabling or disabling the “Method” field:

Here are some essential details about the Nalpac Get Shipments integration:

Current Date and Time: As of 10:45 PM -04 on Tuesday, May 20, 2025, this integration is fully operational for retrieving shipment data from Nalpac.
API Dependency: The integration relies on the PO Number (Fulfillment Request Number) sent during the Send Orders process to query shipment data.
Supported Features:
- Retrieval of carrier codes, tracking numbers, and shipment dates.
- Carrier and method identification based on Nalpac’s shipping method values (e.g., “UPS GROUND”).
- Status updates for orders (e.g., Shipped, In Transit, Delivered).

           Pro Tip: Schedule the Get Shipments integration to run frequently (e.g., every few hours) to ensure tracking information is updated promptly for customer notifications.
        

If issues arise:

API Connection Failure:
- Verify your API credentials with Nalpac.
- Test the connection using the Test Connection button.
Missing Shipment Data:
- Ensure required fields like “Tracking Number” are enabled.
- Verify that the PO Number matches an order in Nalpac’s system (check the Fulfillment Request Number used in Send Orders).
- Check if Nalpac’s API is returning data by reviewing logs using "View Logs."
Incorrect Carrier or Method:
- Verify that Carrier Code and Service Code mappings are enabled and correctly configured.
- Confirm that Nalpac’s tracking number format is compatible with your system’s carrier identification logic.
Sync Failure:
- Review logs using the "View Logs" option to identify specific errors, such as API rate limits or authentication failures.
- Contact Flxpoint support if problems persist, providing the PO Number (Fulfillment Request Number) for investigation.

Diagnostic Tip: The "View Logs" option provides detailed information about API responses and parsing errors. Check these logs first to troubleshoot missing or incorrect shipment data.

Conclusion

With this integration set up, your system will sync shipment data from Nalpac, keeping your tracking information accurate and ensuring your customers are informed.

Flxpoint Knowledge

How to connect

Product Operations

Get Inventory

Order Operations

Send Orders

Get Shipments

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