The Inventory History feature provides a streamlined view of recent changes made to your inventory items and their variants. This functionality grants you essential insights into availability issues, enabling you to respond swiftly to customer inquiries and internal questions regarding stock levels. By maintaining a clear and concise history of inventory adjustments, and ensures that your operations remain efficient and that any stock-related concerns are promptly addressed.
User Scenarios
Merchandiser / Primary User: As a merchandiser, you can rely on the Inventory History to verify recent inventory levels. This verification ensures that product availability is accurate, helping you prevent stock-related issues that could potentially disrupt sales and affect customer satisfaction.
Customer Support: When dealing with customer issues related to orders, Customer Support can utilize the Inventory History to investigate stock problems. This capability allows for the effective resolution of customer complaints by identifying the underlying inventory discrepancies.
FLX Support: FLX Support teams can identify whether inventory discrepancies are due to data-related issues, user errors, or system-related problems. This identification facilitates efficient support, enabling the team to address the root cause without unnecessary delays or complications.
Accessing Inventory History
To access the Inventory History, follow these steps:
- Navigate to Inventory: Start by accessing the Inventory section from your main dashboard. This is the central hub where all your inventory items are managed.
- Select Inventory Item: Browse through your inventory list and click on the desired Inventory Item to view its detailed information.
- Choose Variant (if applicable): If the selected item has multiple variants, select the appropriate variant you wish to inspect.
- View History: Finally, click three dots next to the “Details box” and then click the View History button. This action will open the Inventory History panel, where you can review all recent changes associated with the selected item or variant.
Fields & Columns
The Inventory History panel presents several key columns that detail each change made to the inventory:
Field: This column indicates the specific attribute that was modified, such as Parent Title, Variant Title, or Quantity. Identifying the field helps in understanding the nature of the change.
From / To: These columns display the previous value and the updated value, respectively. This comparison provides a clear view of what was altered, facilitating easy tracking of changes.
Operation: Only changes from specific operations are included in the history. The operations displayed are:
- Get Inventory (GIP)
- Get Pricing & Quantity (GIS)
Date & Time: This column records when the update was processed, offering a precise timeline of inventory changes. Understanding the timing of changes aids in troubleshooting and historical analysis.
Note: It changes originating from API integrations and committed stock adjustments are excluded from the Inventory History. Only changes from Get Inventory and Get Pricing & Quantity operations are displayed, ensuring a focused and relevant history log.
Display Rules (Last 15 Days + Most Recent Quantity)
The Inventory History follows specific display rules to maintain relevance and manageability:
Time Frame: Only changes that have occurred within the last 15 days are displayed. This ensures that the history remains current and manageable, focusing on the most recent activities.
Exception: Regardless of the 15-day limit, the most recent quantity update is always included in the history. This exception ensures that critical quantity changes are always visible, providing essential information even if they fall outside the standard time frame.
Note: While the Inventory History will consistently display the latest quantity update, any other updates older than 15 days will be excluded from the history log. This approach balances comprehensiveness with clarity, ensuring that users have access to the most relevant information without being overwhelmed by outdated data.
“No Recent Changes” Message
When there have been no changes to the item's fields within the last 15 days (excluding the most recent quantity update, if applicable), the following message will appear:
No recent changes were found for this item.
This notification informs you that there are no recent updates to review, providing a clear and concise status of the inventory item.
Key Features
The Inventory History is designed to provide essential functionality with a focus on simplicity and relevance:
Combined Change Log: The history panel displays both parent and variant changes within a single interface. Fields such as “Parent Title” and “Variant Title” are shown together, offering a unified view of all relevant changes without the need to switch between different logs.
Limited Operations Displayed: Only changes originating from Get Inventory (GIP) and Get Pricing & Quantity (GIS) operations are included. This selective display ensures that the history remains focused on the most pertinent updates, enhancing clarity and usability.
Excluded Changes: Changes from API integrations and committed stock adjustments are not displayed in the Inventory History. This exclusion streamlines the history log, presenting only the most relevant inventory updates.
Recent Changes Focus: The feature emphasizes the most recent inventory changes, ensuring that users have immediate access to the latest information. This focus aids in maintaining accurate and up-to-date inventory records, facilitating prompt responses to any stock-related inquiries or issues.