US Direct can be used as a source in Flxpoint to import products and automate inventory updates, pricing, and order fulfillment. By integrating with US Direct, you can sync their product catalog, manage supplier feeds, retrieve invoices, and streamline dropshipping operations directly from your Flxpoint account.
How To Connect
📋 Phase 1: Create the US Direct Source
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Open Fulfillment Sources
Go to Connections > Fulfillment Sources.
Add Source
Click Add Source, name it (e.g., "US Direct"), and select type Supplier.
Pick US Direct from the Directory
Choose FLX Supplier Directory, search for US Direct, select it, then click Continue.
🔐 Phase 2: Authenticate With US Direct
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Configure Connection Credentials
In the New US Direct Connection form, enter the credentials required to connect to US Direct:
Connection Name — a descriptive name (e.g., "US Direct Connection").
Feed URL * — required for Get Inventory (Primary) and Get Inventory (Secondary) jobs. You can request a Feed URL from Flxpoint Support at support@flxpoint.com.
Reseller Token — configured on the US Direct connection card and used by the Get Invoice operation to retrieve invoice data.
Click Continue.
Heads-up: The same US Direct connection card holds the Reseller Token used by Get Invoice — no separate connection is required.
🔄 Phase 3: Configure Jobs & Mappings
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Inventory Sync
Enable Get Inventory (Primary). Optionally enable Get Inventory (Secondary) if you have a secondary feed. Map SKU/quantity/price fields as needed and set your desired sync frequency.
Master SKU Mapping
Map Inventory SKU → Master SKU. Optionally add a prefix like
USD- for easier filtering.Orders, Shipments & Invoices
If you will submit orders to US Direct, enable Send Orders and Get Shipments, then complete the order and shipment field mappings. To retrieve invoice data, enable Get Invoice, which uses the Reseller Token on your existing US Direct connection card.
Accepted Shipping Code (US Direct):
Standard
Save
Review settings and click Save. You can revisit any job later from the source settings.
Product Operations
The primary operation handles the bulk of your inventory management needs, while the secondary operation allows for more detailed control, such as focusing on specific products or updates.
Get Inventory and Pricing & Quantity
Supported | US Direct — Get Inventory and Pricing & Quantity
Introduction
The Get Inventory and Pricing & Quantity integration enables you to automatically fetch and sync inventory, pricing, and quantity data from your US Direct source to Flxpoint, ensuring real-time, accurate stock and pricing information.
Purpose of This Integration
- Sync Inventory: Automatically pulls inventory data from US Direct into Flxpoint, keeping product listings up to date.
- Sync Pricing: Syncs pricing information for products to ensure accurate pricing data.
- Sync Quantity: Ensures current stock levels are reflected in your system.
Configuration Options
- Connection Settings: Choose the connection to your US Direct integration.
- Sync Frequency: Set how often inventory, pricing, and quantity should be synced.
- Mapping Template: Define how Flxpoint fields map to US Direct data.
Setup Instructions
- 1Connect an Integration: Choose your connection settings and authenticate with US Direct.
- 2Configure Sync Frequency: Set how often inventory, pricing, and quantity should be synced.
- 3Create a Mapping Template: Map the necessary fields between US Direct and Flxpoint for accurate data transfer.
- 4Run the Integration: Manually or automatically run the integration to start syncing your inventory, pricing, and quantity data.
Recommended Mapping
The Mapping Template is where you define how US Direct inventory, pricing, and quantity fields map to Flxpoint:
| Field | Maps To | Example | Status |
|---|---|---|---|
| Product SKU | Flxpoint SKU | 12345 |
Required |
| Product Name | Flxpoint Product Name | Widget |
Required |
| Pricing | Flxpoint Price | $19.99 |
Required |
| Quantity | Flxpoint Quantity | 10 |
Required |
Tip: Map both product details and inventory quantity fields so your listings and stock levels stay accurate.
Troubleshooting
- API Connection Issues: Verify your API credentials and network connectivity.
- Sync Errors: Check the mapping template for any mismatches between US Direct and Flxpoint fields.
- Data Sync Delays: Ensure the sync schedule is correctly configured and check for any delays in the US Direct feed.
Summary: The Get Inventory and Pricing & Quantity integration simplifies keeping your inventory, pricing, and quantity up to date with real-time data from US Direct. By mapping key fields and configuring sync frequency, you can ensure accurate stock levels and streamlined inventory management.
Order Operations
It submits orders to vendors for fulfillment and subsequently imports the shipment details, ensuring an integration between order processing and shipment tracking. Invoice data can also be retrieved for orders using the Get Invoice operation.
Send Orders
Supported | US Direct — Send Orders
Introduction
The Send Orders integration automates the process of sending orders to US Direct for fulfillment. It converts the order information from Flxpoint into the required format and submits it to US Direct through your configured connection.
Purpose of This Integration
- Automate Order Sending: Sends order details to US Direct for fulfillment using Flxpoint data.
- Field Mapping: Maps Flxpoint order fields (such as shipping address, item SKU, etc.) to US Direct's required fields.
- Order Delivery: Sends the order information through the configured connection for processing by US Direct.
How the Integration Works
- Data Extraction: Pulls order data from Flxpoint, including customer details and product information.
- Field Mapping: Maps Flxpoint order fields to US Direct's format for processing orders.
- Order Delivery: Submits the order data to US Direct, where it is processed for fulfillment.
Setup Instructions
- 1Choose your US Direct connection.
- 2Define the order sync schedule (e.g., hourly, daily).
- 3Map the necessary order fields between Flxpoint and US Direct.
- 4Test the connection to ensure orders are syncing correctly.
Recommended Mapping
Below is an example of how to map fields from Flxpoint to US Direct for order fulfillment:
| Field | Maps To | Example | Purpose |
|---|---|---|---|
| Order Number | PO Number | ORD12345 |
Unique identifier for the order |
| Shipping Address | Ship To Address | 123 Main St |
Destination for the shipment |
| Item SKU | Item Number | SKU12345 |
Identifies the product in the order |
Shipping Methods
You can define the shipping methods to be used when sending orders to US Direct. Below are examples:
UPS Ground Shipping
Shipping Code: UPS-GND | Description: Ground shipping method via UPS
Shipping Code: UPS-GND | Description: Ground shipping method via UPS
FedEx Express
Shipping Code: FEDEX-EXP | Description: Expedited shipping via FedEx
Shipping Code: FEDEX-EXP | Description: Expedited shipping via FedEx
Configuration Options: Customize the integration with your connection settings, order sync frequency (on-demand or scheduled), and the field mapping that links Flxpoint order fields to US Direct's order fields.
Troubleshooting
- Connection Error: Double-check your connection credentials and Test Connection.
- Order Not Syncing: Ensure that all required fields are mapped correctly.
- Data Missing: Confirm that the order data is correctly formatted and complete.
Key Details You Need to Know
- Required Fields: Confirm that all required fields are mapped and correctly configured for order sending.
- Verify First: Run a single order manually first to confirm the submission before enabling automatic order sending.
Get Shipments
Supported | US Direct — Get Shipments
Introduction
The Get Shipments integration allows you to retrieve shipment tracking information, status updates, and item details from US Direct and sync them with your Flxpoint system.
Purpose of This Integration
- Retrieve shipment data including tracking numbers, shipping status, and item details.
- Map US Direct shipment fields (like tracking number, status, etc.) to Flxpoint for easy reference and updates.
- Automate the syncing process, ensuring your order fulfillment system is up to date with the latest shipment statuses.
How the Integration Works
- Data Extraction: Retrieves shipment data from US Direct, including tracking numbers, shipping status, and associated items.
- Field Mapping: Maps data from US Direct to Flxpoint's shipment fields, ensuring compatibility between systems.
- Sync Process: Updates your Flxpoint system with the latest shipment data, either manually or on a schedule.
Setup Instructions
- 1Choose your US Direct connection.
- 2Set up your sync schedule (manual or automated).
- 3Map the necessary shipment fields between US Direct and Flxpoint.
- 4Test the connection to ensure the integration works smoothly.
Recommended Mapping
Below is an example of how to map fields from US Direct to Flxpoint:
| Field | Maps To | Example | Purpose |
|---|---|---|---|
| Tracking Number | Flxpoint Tracking Number | 1Z9999W99999999999 |
Unique identifier for the shipment |
| Shipment Status | Flxpoint Shipment Status | In Transit |
Current state of the shipment |
| Shipping Date | Flxpoint Shipping Date | 2025-08-14 |
Date the shipment was sent |
Shipping Code Examples
Below are examples of shipping codes to be mapped from US Direct:
Example 1: UPS Ground Shipping
Carrier: UPS | Shipping Code: UPS-GND | Description: Ground Shipping
Carrier: UPS | Shipping Code: UPS-GND | Description: Ground Shipping
Example 2: FedEx Express Shipping
Carrier: FedEx | Shipping Code: FEDEX-EXP | Description: Express Shipping
Carrier: FedEx | Shipping Code: FEDEX-EXP | Description: Express Shipping
Example 3: USPS Priority Shipping
Carrier: USPS | Shipping Code: USPS-PRIORITY | Description: Priority Mail
Carrier: USPS | Shipping Code: USPS-PRIORITY | Description: Priority Mail
Troubleshooting
- Connection Error: Double-check your connection credentials.
- Sync Not Working: Ensure that the mapping fields are correct.
- Data Missing: Ensure US Direct is sending the required data fields.
Key Details You Need to Know
- Field Mapping: Verify that fields are mapped correctly to ensure proper syncing.
- Data Completeness: Confirm US Direct is sending tracking, status, and ship-date fields for the orders you expect.
Get Invoice
Supported | US Direct — Get Invoice
Introduction
The Get Invoice operation retrieves invoice data for your US Direct orders into Flxpoint. Flxpoint retrieves invoice data for the order using your Flx PO / Order Number, then parses and maps the invoice response so you can keep invoice details in sync with your order records. This operation uses the existing US Direct connection card — the same card that holds your Reseller Token — and maps the fetched data with the Source Invoice Mapping Template.
Reseller Token: Invoice retrieval uses the existing US Direct Integration connection card, which already contains the Reseller Token configuration. No separate connection is required — the same connection used for your other US Direct operations is reused for Get Invoice.
How the Operation Works
- 1Select Connection: Choose your existing US Direct connection (the card that holds your Reseller Token).
- 2Fetch Invoice Data: Flxpoint retrieves invoice data for the order using your Flx PO / Order Number.
- 3Map Fields: The fetched invoice response is parsed and matched to your Source Invoice Mapping Template.
- 4Save & Schedule: Run manually first to verify, then enable a schedule to keep invoice data current.
How orders are referenced: When orders are pulled into the Order Manager from the integration, the Flx PO Number is stored as the Channel Order Number. A corresponding order is created in the US Direct account, where the Flx Order Number is set as the Channel Reference Number (i.e., the Flx PO Number). Get Invoice then fetches invoice details based on that Flx PO / Order Number.
Source Invoice Mapping Template
Map the fetched invoice data using the Source Invoice Mapping Template. You'll find it under Settings > Mapping Templates. Select or create a Source Invoice template, then map the invoice fields returned for the order to the corresponding Flxpoint fields.
| Field | Maps To | Example | Purpose |
|---|---|---|---|
| Flx PO / Order Number | Channel Order Number | 54007-1 |
References the order whose invoice is retrieved |
| Invoice Number | Flxpoint Invoice Number | INV-10293 |
Identifies the invoice |
| Invoice Total | Flxpoint Invoice Total | 129.95 |
Total amount billed for the order |
Tip: The Source Invoice Mapping Template lets you map the invoice response fields to Flxpoint. Adjust the mapped fields to match the invoice details you want to store against each order.
Quick Checks
- The US Direct connection card has a valid Reseller Token and passes Test Connection.
- The order exists in Order Manager with its Flx PO Number stored as the Channel Order Number.
- A Source Invoice mapping template is selected under Settings > Mapping Templates.
Troubleshooting
- Invoices not pulling: Confirm the Reseller Token is configured on the US Direct connection card and that the order's Flx PO / Order Number matches the order you expect an invoice for.
- Invoice data not mapping: Open your Source Invoice Mapping Template under Settings > Mapping Templates and confirm the invoice fields are mapped to the correct Flxpoint fields.
Expected behavior: During retrieval, Flxpoint fetches invoice details for the order using the Flx PO / Order Number, then parses and maps the response per your Source Invoice Mapping Template. After retrieval, the mapped invoice data is available against the matching order.
Troubleshooting
Troubleshooting
Common issues and solutions for the US Direct integration. Expand each item to learn more.
What's happening
The US Direct connection is not authenticating or Test Connection returns an error.
- A credential (API Token, Feed URL, or Reseller Token) may be incorrect, expired, or rotated by US Direct.
- Your US Direct account may not yet have integration access enabled.
How to fix it
- Open the US Direct connection and click Test Connection. If it fails, double-check your credentials and re-enter them, then retry.
- Confirm your US Direct account is configured for integration access. If credentials worked before but now fail, contact US Direct support to confirm access is still active.
What's happening
Get Inventory is not importing data, or specific fields are missing from the import.
- The US Direct connection may not be passing Test Connection.
- The mapping template may have mismatches between US Direct and Flxpoint fields.
- The sync schedule may not be configured, or the US Direct feed may be delayed.
How to fix it
- Verify your API credentials and network connectivity.
- Check the mapping template for any field mismatches and confirm the required fields are mapped.
- Ensure the sync schedule is correctly configured and that US Direct is sending the required data fields.
What's happening
Send Orders fails to submit an order to US Direct.
- A required field (PO Number, Ship To Address, Item Number) may be missing or invalid.
- The connection may not be passing Test Connection.
How to fix it
- Audit your mapping template to confirm every required field maps to a non-empty, correctly formatted value for each order.
- Confirm the US Direct connection passes Test Connection, then resubmit the order.
What's happening
Recent orders show no tracking updates, or shipment data is missing.
- The US Direct connection may not be authenticating.
- Tracking Number, Shipment Status, or Shipping Date may not be mapped in the template.
- US Direct may not be sending the required data fields.
How to fix it
- Click Test Connection on the US Direct connection and double-check your API credentials.
- Open the Get Shipments template and confirm the shipment fields are mapped correctly.
- Confirm US Direct is sending the required shipment data fields.
What's happening
Get Invoice is not retrieving invoice data, or the retrieved invoice is not mapping into Flxpoint.
- The Reseller Token may not be configured on the US Direct connection card.
- The order's Flx PO / Order Number may not match the order you expect an invoice for.
- A Source Invoice mapping template may not be selected, or its fields may be mapped incorrectly.
How to fix it
- Confirm the Reseller Token is configured on the existing US Direct connection card.
- Verify the order exists in Order Manager with its Flx PO Number stored as the Channel Order Number, and that Get Invoice references that Flx PO / Order Number.
- Open your Source Invoice Mapping Template under Settings > Mapping Templates and confirm the invoice fields are mapped to the correct Flxpoint fields.
Still need help? If you're experiencing issues not covered here, contact US Direct or your Flxpoint account manager.
Contact Support