Complete Medical Supplies

Table of Contents

How to Connect Product Operations Order Operations

Complete Medical Supplies (available by request) is a distributor of healthcare and medical equipment, providing retailers and professionals with a variety of essential medical supplies, including mobility aids, diagnostic tools, and personal care products. They offer reliable inventory and competitive pricing for the healthcare industry.

How to Connect

Step 1: Log into your Flxpoint account and navigate to the Connections tab, then select Fulfillment Sources.

Step 2: Under the Sources section, click on + Add Source to begin creating a new source for your Complete Medical Supplies connection.

Step 3: In the Create Source popup, enter the source name as "Complete Medical Supplies" and select the appropriate type from the dropdown. Click Save.

Step 4: After saving, you’ll see a message: "You have not created any integrations yet." Click Get Started to set up the integration.

Complete Medical Supplies Connection Setup

Step 5: In the Setup Integrations popup, select Flx Supplier Directory (recommended) to proceed with Complete Medical Supplies integration.

Step 6: In the Let's Find Your Supplier popup, search for "Complete Medical Supplies" in the Search Suppliers field. Select Complete Medical Supplies from the list and click Select.

Step 7: In the Confirm Your Relationship With Supplier popup, check the box to confirm that you have a reseller account with Complete Medical Supplies. Click Continue.

Step 8: In the Authenticate With Supplier popup, enter the following details provided by Complete Medical Supplies:

FTP Username: (Enter the username provided by Complete Medical Supplies)

FTP Password: (Enter the password provided by Complete Medical Supplies)

FTP Port: 21

FTP Host: ftp.completemedical.com

Once these credentials are entered, click Continue.

Step 9: In the Pricing and Quantity section, configure the following:

Inbound Remote File Folder: (Specify the folder path provided by Complete Medical Supplies for inventory feeds)

Remote File Name Pattern: (Enter the file name pattern, e.g., starts with "ItemExport", and select the latest updated file if multiple files exist)

Click Save to proceed.

Step 10: In the Send Orders section, enable the following:

Automatically Send Orders: Toggle this option on

Outbound Remote File Folder: (Specify the folder path provided by Complete Medical Supplies for sending orders)

Click Save to proceed.

Step 11: In the Get Shipments section, configure the following:

Automatically Get Shipments: Toggle this option on

Inbound Remote File Folder: (Specify the folder path provided by Complete Medical Supplies for shipment data)

Download Files Modified in the Last X Days: Set to 7 days

Click Save to proceed.

Step 12: In the Master SKU section, set up your SKU mapping (Inventory SKU → Master SKU → Listing SKU). Optionally, set an SKU prefix if needed. Click Save to complete the setup.

Product Operations

The primary operation handles the bulk of your inventory management needs, while the secondary operation allows for more detailed control, such as focusing on specific products or updates.

Get Inventory and Pricing & Quantity

Supported

Get Inventory & Pricing & Quantity - Complete Medical Supplies

Overview:

This integration retrieves the latest data from Complete Medical Supplies, ensuring that your product listings are always current. It covers:

Inventory: Up-to-date stock levels so you can avoid overselling.

Pricing: Current pricing details to keep your offers competitive.

Quantity: Accurate available quantities reflecting real-time availability.

1) Connect Integration

In your Fulfillment Sources, select Complete Medical Supplies and enable the inventory retrieval option. This establishes a secure connection so your system can download the complete inventory feed – including pricing and quantity data.

Authentication Details: Provide the following credentials to connect via FTP:

FTP Username: Enter your FTP username (required).

FTP Password: Enter your FTP password (required).

FTP Port: Set to 21 (default for FTP).

FTP Host: Use ftp.completemedical.com.

API Token (Admin Users Only): If required, click "Grant Access" to generate an API token for secure access.

2) Configure Settings

Inbound Remote File Folder: Specify the folder where the inventory file is stored (e.g., leave blank if at the root, or specify a path like “/inventory”).

Remote File Name Pattern: Define the naming convention for the inventory file (e.g., “ItemExport*” to match files starting with “ItemExport”).

Master SKU Configuration: Set the Master SKU to apply to all inventory for this supplier after the next Get Inventory job. Choose the prefix (e.g., “ABC-”) and the field to use as the Master SKU (e.g., “Inventory SKU”).

Additional Settings:

Fulfillment Options:

Add Additional Order Fees: Enable to include fixed or tiered fees in lowest cost order routing.

Allow Backorders: Enable to allow variants to be fulfilled/routed regardless of whether they are in stock.

Automation Settings:

Automatically Create Listings: Enable to auto-create listings from the inventory data.

Override Global Settings for This Source: Enable to prioritize source-specific settings over global ones.

Auto Process Fulfillment Requests: Enable to send fulfillment requests directly to the "Processing" status, making them visible in the API or flagged for processing via an integration.

Advanced Settings:

Enable Automatic FFL Information Validation: Enable to validate FFL information when available.

Compliance with Amazon Business Solutions Agreement: Enable to confirm compliance with the Amazon Business Solutions Agreement.

3) Manage Mapping

Align the source fields from Complete Medical Supplies with your local fields in the "Manage Mapping" section. The mapping interface displays the From Value (source) on the left and the corresponding To Inventory Field on the right.

Mapping for Get Inventory:

All Images: Maps to Inventory Variant: All Images.

Category1: Maps to Inventory Parent: Category 1.

Category2: Maps to Inventory Parent: Category 2.

Wholesale Price: Maps to Inventory Variant: Cost.

Country of Origin: Maps to Inventory Variant: Custom Field 1 Value.

SKU: Maps to Inventory Variant: Master SKU (required).

SKU: Maps to Inventory Parent: Parent SKU (required).

SKU: Maps to Inventory Variant: SKU (required).

Quantity: Maps to Inventory Variant: Quantity.

MSRP: Maps to Inventory Variant: MSRP.

MAP Price: Maps to Inventory Variant: MAP.

Mapping for Get Pricing & Quantity:

Wholesale Price: Maps to Inventory Variant: Cost.

MSRP: Maps to Inventory Variant: MSRP.

SKU: Maps to Inventory Variant: SKU (required).

Quantity: Maps to Inventory Variant: Quantity.

4) Automate or Run Manually

Enable Automatic Sync to have your system periodically update inventory, pricing, and quantity data.

Alternatively, use the “Run Sync” button to update your records on demand.

Additional Options:

View Sync Logs: Check the sync history for details on past updates.

Adjust Schedule: Modify the frequency of automatic syncs.

Integration Settings: Fine-tune integration-specific settings.

Manage Mapping: Revisit and adjust field mappings as needed.

Remove Connection: Disconnect the integration if no longer needed (note: this action is permanent with no undo).

Order Operations

It submits orders to vendors for fulfillment and subsequently imports the shipment details, ensuring an integration between order processing and shipment tracking.

Send Orders

Supported

Send Orders - Complete Medical Supplies

Overview:

Use this section to send your orders to Complete Medical Supplies for fulfillment. You can configure the connection, define settings like where to place order files, and control whether orders send automatically or only when you run the process manually.

1) Connect Integration

In your Fulfillment Sources, select Complete Medical Supplies and enable the Send Orders option. This creates an active connection under “Fulfillment Requests,” ensuring your system can transmit orders to the supplier.

If required, enter any necessary credentials or remote file path details (for example, /order), so that order data is placed in the correct location.

2) Configure Settings

In the “Send Orders” panel, you can toggle Automatically Send Orders on or off. When enabled, new orders will be transmitted to Complete Medical Supplies without needing manual intervention.

Outbound Remote File Folder is required; for instance, “/order.” This defines where the order file will be sent.

3) Manage Mapping

In the “Manage Mapping” area, you’ll see each field from your system on the left, and the corresponding Complete Medical Supplies field on the right. You can enable or disable each mapping, ensuring only the fields you want are sent.

For example, Address Line 1 might map to Complete Medical Supplies Address : Ship Address 1, and Fulfillment Request Number might map to Complete Medical Supplies Order : Order Id #.

Additionally, Sent At can map to Purchase Date so that Complete Medical Supplies sees when the order was created.

Once you save, the system will remember your preferences for each field.

4) Automate or Run Manually

If Automatically Send Orders is on, new orders will flow to Complete Medical Supplies as soon as they’re created (or on your chosen schedule).

Otherwise, you can click “Run Integration” to send any pending orders manually. Check the “Recent Notifications” section to confirm successful transmissions.

Finishing Up & Troubleshooting:

After your first test, verify that Complete Medical Supplies received the order and that the fields match your mapping choices. If anything is off, revisit the mapping to ensure each field is paired correctly. Confirm that your remote file path and connection settings are accurate. With the correct setup, your orders will flow seamlessly for fulfillment.

Get Shipments

Supported

Get Shipments - Complete Medical Supplies

Overview:

This process retrieves shipment details from Complete Medical Supplies. Once configured, it can automatically pull shipment updates, including carrier, tracking number, and item quantities, into your system.

1) Connect Integration

In your Fulfillment Sources, select Complete Medical Supplies and activate the Get Shipments option. This ensures your system can retrieve shipment information.

If prompted, provide any required credentials or connection details so the system can locate and download shipment files.

2) Configure Settings

In the “Get Shipments” panel, you can toggle Automatically Get Shipments on or off. When enabled, the system regularly checks for new or updated shipments.

Inbound Remote File Folder specifies where your shipment files are located (e.g., /shipments).

Download Files Modified in the Last X days determines how far back the system looks for shipments. For example, if set to “5,” it will retrieve files updated within the past five days.

3) Manage Mapping

In “Manage Mapping,” you’ll see each available shipment field from Complete Medical Supplies on the left, and your local shipment fields on the right. Enable or disable the mappings as needed.

For example:

Ship Via → Carrier

Reference Number → Fulfillment Request Number

Shipment Date → Method

Tracking Number → Tracking Number

Shipped Qty → Quantity

Item Number → Sku

After saving, the system will use these mappings to correctly import shipment data into your order records.

4) Automate or Run Manually

If Automatically Get Shipments is enabled, your system will periodically check for new shipment files. You can also click “Run Sync” to pull shipments on demand.

Use the “View Logs” or “Recent Notifications” options to see details about each sync, including whether new shipments were found.

Flxpoint Knowledge

How to Connect

Product Operations

Get Inventory and Pricing & Quantity

Order Operations

Send Orders

Get Shipments

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