Why?

Shopify’s July 2025 security update disables private‑app tokens. Standard‑platform channels must re‑authenticate via OAuth before July 17 to keep syncing.

How to Reconnect via OAuth

• Connections → Sales Channels → open your Shopify channel.
• Click Integrations → Sync Listings → Integration Settings.
• Press Reconnect via OAuth (top‑right).
• In the Shopify window, sign in if prompted and click Install.
• Wait for Connection Status: Connected in Flxpoint.

Note: Don't see the Re-Authorize button. You may be using a custom app (API token). See the next section.

Custom App (API Token) Users – Update Permissions

If your connection shows the API token instead of OAuth, keep the custom app but enable the new permission inside Shopify:

• In Shopify Admin, go to Apps → Develop apps.
• Select your existing custom app.
• Click Configuration → Admin API integration.
• Enable read/write_publications (located under Store content > Publications).
• Click Save ➜ Install app.

Return to Flxpoint and test a Sync Listings job.

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Troubleshooting