Shopify Re‑authentication (OAuth)

Why?

Shopify’s July 2025 security update disables private‑app tokens. Standard‑platform channels must re‑authenticate via OAuth before July 17 to keep syncing.

 

How to Reconnect via OAuth

  • Connections → Sales Channels → open your Shopify channel.
  • Click Integrations → Sync Listings → Integration Settings.
  • Press Reconnect via OAuth (top‑right).
  • In the Shopify window, sign in if prompted and click Install.
  • Wait for Connection Status: Connected in Flxpoint.

Note: Don't see the Re-Authorize button. You may be using a custom app (API token). See the next section.

 

 

Custom App (API Token) Users – Update Permissions

If your connection shows the API token instead of OAuth, keep the custom app but enable the new permission inside Shopify:

  • In Shopify Admin, go to AppsDevelop apps.
  • Select your existing custom app.
  • Click ConfigurationAdmin API integration.
  • Enable read/write_publications (located under Store content > Publications).
  • Click SaveInstall app.

Return to Flxpoint and test a Sync Listings job.

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Quick Troubleshooting

Issue Fix
OAuth window blocked Allow pop‑ups, click Reconnect again
Error 400 Oauth error invalid_scope: The access scope is invalid: read_merchant_managed Reset the page and try again
Sync returns 401 Log out of Shopify, repeat steps with store‑owner account