Flxpoint provides users with the ability to force sync their listings to ensure accurate inventory and pricing updates. This feature allows users to bypass scheduled syncs and immediately push changes to their sales channel. Users can choose between a Partial Sync for targeted updates or a Full Sync for comprehensive updates.

 

Partial Sync vs. Full Sync

Partial Sync

• Syncs only the listings marked as out-of-sync (e.g., pricing or quantity discrepancies).
• Ideal for resolving issues quickly without affecting the entire catalog.
• Reduces sync time by updating only necessary listings.

Full Sync

• Syncs all listings for the sales channel, regardless of their current sync status.
• Useful for major updates, such as bulk pricing changes or after system-wide modifications.
• This process may take longer, depending on the number of listings being updated.

Use Cases for Force Sync

Force Sync is commonly used as a support tool for resolving unexpected listing issues. Key scenarios include:

Unexpected Data Changes

• Example: A newly installed WooCommerce plugin reset inventory levels to zero.
• Solution: Running a Partial Sync restores the correct quantities.

Urgent Inventory or Pricing Adjustments

• If stock levels or prices need immediate updates, Force Sync ensures changes take effect without waiting for the next scheduled update.

Re-Linking After SKU Changes

• When product SKUs are updated on a sales channel, Flxpoint may lose the connection.
• Running a Full Sync ensures pricing and inventory are pushed to the updated product.

Validating Data After an Integration Update

• After integrating a new sales channel or modifying configurations, running a Full Sync ensures listings are correctly linked and up to date.
   

Re-Linking and Force Sync

Users often need to both re-link and sync their listings after SKU or product updates. Combining these functionalities may provide a more efficient way to keep product data accurate across sales channels.

How to Run a Sync

1. Navigate to your sales channel settings.
2. Click Run Sync and select one of the following:
   • Partial Sync to update only out-of-sync listings.
   • Full Sync to refresh all listings.
3. Click Run Sync to apply the updates.

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