This document helps you on how to effectively use bulk customizations and bulk unlocking for products and listings in Flxpoint. It covers the essential steps for importing customizations, unlocking fields, and managing product tags. The document also highlights important considerations, such as file requirements and the irreversible nature of bulk customizations once they are applied. Additionally, it provides instructions on filtering locked fields and updating products, ensuring that your inventory and listings are customized to meet your specific needs.

How to import Customizations for Products

Make sure your file is formatted like our example template file before you import product customizations.

Steps:

1. Navigate to the Products Page
2. Click the three dotted lines in the top right
3. Click Customizations
4. Select Customize Products
5. Drag or upload your customization file
6. Double-check the fields you want to be mapped are checked off 
7. Click Import Customizations 

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Attribute Bulk Customization and Mapping

When performing attribute bulk customizations, it's important to ensure that the file is correctly mapped to the appropriate columns. In the customization file, you should include a column for the attribute value and hardcode the attribute name with what you want directly within the UI.

Example: If you're customizing the color attribute, your file should have a "Color" column where you specify the value (e.g., "Red," "Blue") for each SKU.

Steps:

1. Navigate to the Products, depending on where the attributes apply.
2. Follow the steps to import customizations, ensuring that each attribute is mapped correctly in the file.
3. Verify that the appropriate fields are checked off before importing the customizations.

This update will provide clarity to users who need to understand how to properly map and customize attributes in bulk.



 

How to import Customizations for Listings

Make sure your file is formatted like our example template file before you import listing customizations.

1. Navigate to the Products Page
2. Click the three dotted lines in the top right
3. Click Customizations
4. Select Customize Listings
5. Select the channel
6. Drag or upload your customization file
7. Double-check the fields you want to be mapped are checked off 
8. Click Import Customizations

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How to Bulk Unlock Products

1. Filter for the field or fields you want to unlock (Price/Quantity fields support bulk unlocking)
2. Click the box next to the Status column to select all the filtered products
3. Click Actions
4. Click Unlock Fields
5. Select Unlock Product Fields
6. Select the fields
7. Click Unlock fields

How to Bulk Unlock Listings

1. Filter for the field or fields you want to unlock (Price/Quantity fields support bulk unlocking)
2. Click the box next to the Status column to select all the filtered listings
3. Click Actions
4. Click Unlock Fields
5. Select Unlock Listing Fields
6. Select the channel or channels
7. Select the fields
8. Click Unlock fields

Handling Listing Errors

Listing errors can occur for various reasons, such as mismatched attributes, missing required fields, or configuration issues. This section will guide you through identifying, troubleshooting, and resolving listing errors to ensure your products are properly listed on connected channels.

1. Understanding Listing Errors

Listing errors typically occur when the data in your product listing does not meet the requirements of the connected channel. Common reasons include:

• Missing required fields (e.g., SKU, price, or quantity).
• Invalid attribute mappings.
• Incompatible data formats or values.

2. Steps to Clear Listing Errors

Follow these steps to resolve listing errors efficiently:

1. Navigate to the Products section in your FlxPoint dashboard.
2. Use the Actions menu and select Clear Listing Errors.
3. A window will appear listing all channels associated with the selected products. Check the boxes for the channels where you want to clear errors.
4. Click Clear Errors to process the changes. FlxPoint will reattempt to list the products on the selected channels.

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3. Pro Tip for Preventing Errors

• Regularly review your attribute mappings to ensure they align with channel-specific requirements.
• Use the Filter function to identify products with errors quickly and address them in bulk.

How to Filter for Locked Fields

1. Navigate to the Products Page
2. Click Filters in the top right
3.  Click Add Filter
4. Select the field 
5. Set the condition to Locked
6. Click Apply

The filters will appear in the top left if they have been applied

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How to Import Tags for Products

1. Navigate to the Products Page
2. Click the three dotted lines in the top right
3. Click Customizations
4. Select Customize Products
5. Drag or upload your customization file
6. Make sure the Tag headers are mapped to the Tags field
7. Click Import Customizations

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How to Filter Tagged Products

1. Navigate to the Products Page
2. Click Filters in the top right
3. Click Add Filter
4. Select the Tags field
5. Set the condition
6. Select the Tags
7. Click Apply

How to Update Products

You can update products in Flxpoint to refresh product details, adjust supplier priorities, or correct missing information. This process rebuilds product data based on linked suppliers, ensuring accuracy.

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• Go to the Products Page: Navigate to Catalog > Products and locate the items you need to update.
• Select Products: Check the box next to one or more products.
• Choose “Update Products”: Click Actions > Update Products to open the update options.
• Select Supplier Priority:
  • Same priority as product creation – Retains the original supplier priority settings.
  • Different supplier priority – Allows reordering suppliers to prioritize updated data.

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• Confirm & Update: Adjust supplier order if needed, then click Update Products to apply changes.

Reviewing Changes

Once the update is complete, open the product page to verify updates in title, description, images, and attributes. If data is missing or incorrect, confirm supplier feeds are up-to-date and reattempt the update with an adjusted priority order.

Troubleshooting

• Unexpected data? Check supplier feeds and ensure the correct priority order is selected.
• Missing fields? Some attributes may be locked, review settings if necessary.
• Bulk updates? You can update multiple products at once for efficiency.