ASIN is the most accurate identifier, and we recommend using it as the Product ID whenever possible. If your suppliers do not provide ASINs and you cannot retrieve them via third-party services, you may use UPCs instead. However, when using UPCs, publish your listings in batches and validate that they are mapped correctly to avoid errors.
How to Connect
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Navigate to the Connections section and select Sales Channels.
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Click on Add Channel and give your channel a name (e.g., Amazon).
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Search for and select Amazon.
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Enter the required credentials, such as your Seller ID and MWS/SP-API Auth Token.
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Configure any additional Operations or marketplace settings if needed.
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Your Amazon channel is now connected and ready to be used.
Listing Operations
This section covers the operations related to managing your Amazon (Standard) listings, including linking, syncing, and publishing. Remember:
- No brand-new ASIN creation – You must attach to existing products.
- No multi-warehouse updates – Only a single quantity can be sent.
- No variations – Parent‐child listings are not supported in Standard.
Import Listings
Operation Workflow
- A new token is generated (if previous one expired).
- The Feed type requested is GET_MERCHANT_LISTINGS_ALL_DATA.
What It Does
Importing existing Amazon listings into Flxpoint by matching on SKU. If Flxpoint finds a matching SKU, it links the listing to that product record. Otherwise, it can create a new listing record in Flxpoint.
Limitations & Tips
- If an item is missing price or quantity, it might be skipped.
- Mismatched SKUs can cause duplicates. Make sure your SKUs match exactly.
- No images or advanced attributes are imported via Standard. Only basic fields (SKU, title, etc.).
Common Errors
- Brand gating – if listing is restricted, Amazon might skip it in the feed.
- Extremely high quantity – e.g., 999999, might be treated as invalid data.
Publish Listings
Operation Workflow
- A new token is generated (if previous one expired).
- We submit feed type POST_FLAT_FILE_INVLOADER_DATA with price & quantity.
What It Does
Allows you to create or overwrite an existing Amazon offer by matching an ASIN in Amazon’s catalog. You must supply:
- SKU (matching your Flxpoint SKU)
- ASIN (or other product ID) to attach to
- Price – required
- Quantity – optional if you don’t want to change stock levels
Important Notes
- No brand-new ASIN creation – If the ASIN is not found, the publish job will fail.
- Repricer Conflicts – If you’re using a third‐party repricer, avoid mapping “price” in your Publish feed. The feed may overwrite repricer updates.
- Condition notes are ignored for “New” condition on Standard integration.
Sync & Link Listings
Operation Workflow
- A new token is generated.
- For price/quantity updates, feed type POST_FLAT_FILE_PRICEANDQUANTITYONLY_UPDATE_DATA
is used.
What It Does
Sync updates your Amazon listings with any changes to price or quantity since the last sync. Link attempts to match existing Amazon SKUs to your Flxpoint listings (useful if you previously imported them).
Limitations
- No advanced fields – only price & quantity can be updated in Standard.
- Hiding vs. Delisting – A “hide” sets quantity to zero, effectively marking it as out of stock.
Order Operations
Below are operations for retrieving and managing orders with Amazon (Standard). Note that partial shipments are not supported for this mode— only a single shipping/tracking event is recognized by Amazon in this simpler integration.
Get Orders
Operation Workflow
- We fetch new orders using /orders/v0/orders and line items
via /orders/v0/orders/{orderId}/orderItems.
- PII is truncated ~30 days after shipment (Amazon policy).
What It Does
Brings in any unimported orders from your Amazon Seller Central. The order status is set based on your integration config, ignoring payment status (since Amazon does that automatically).
Common Issues
- Older Orders Not Found – If an order is older than your “last X days to import” setting, it may be skipped.
- Address Redacted – After 30 days or post‐shipment, buyer data is masked.
Sync Orders
Operation Workflow
- We push shipment info to Amazon using POST_ORDER_FULFILLMENT_DATA.
- Typically updates tracking details & final shipment status.
What It Does
Sync Orders posts your shipping/tracking information back to Amazon so the order is marked “Shipped” and the buyer can see the carrier details.
Limitations
- No partial shipments – All items must be shipped at once in Standard mode.
- Carrier Name Mismatch – Use valid Amazon carriers (e.g., UPS, FedEx) or you may get errors.