RSR as a Source

Table of Contents

How to connect Product Operations Order Operations

This document will cover how to connect RSR as a source and what integrations we support with RSR.

How to connect

Go to your Connections tab (or “Fulfillment Sources”) in Flxpoint.
Click on Fulfillment Sources if needed, or “+Add Source” to create a new one.
Select FLX Supplier Directory and then Continue.
In the RSR Connection screen, enter your Username, Password, and POS (Type F).
Note: When setting up the API connection, please use your website login credentials.
Click Continue to finalize the connection.
Click Save Connection to finalize your new source.

Product Operations

The primary operation handles the bulk of your inventory management needs, while the secondary operation allows for more detailed control, such as focusing on specific products or updates

Get Inventory and Pricing & Quantity

Supported

Operations Details

Order Operations

It submits orders to vendors for fulfillment and subsequently imports the shipment details, ensuring a seamless integration between order processing and shipment tracking.

Send Orders

Yes, we support send orders

Enable "Automatically Send Orders" to automate order submissions to RSR.

Steps:

Ensure the dealer email is correct (e.g., info@dealeremail.com)
Enable "Fill or Kill" if you only want complete orders to be processed.
Check the order status sync for automatic updates from RSR.

Shipping Codes Mapping

When submitting fulfillment requests to RSR, you must specify the correct shipping method using RSR’s predefined shipping codes. These codes correspond to specific carrier services and ensure accurate processing of shipments.

The table below provides a reference for mapping your shipping selections to the correct RSR shipping codes. Be sure to configure your fulfillment settings accordingly to avoid processing delays or mismatched shipping methods.

Get Shipments

Get Shipments for RSR

Overview: This integration allows you to automatically retrieve shipment data from RSR. It streamlines the process by handling each shipment individually and ensuring that essential tracking details are populated, even when certain data is not provided by the API. Since RSR does not include carrier or shipping method, we default these values to FedEx (Carrier) and Ground (Method).

Operation Workflow:

- We send a request to /api/rsrbridge1/pos/ordercheck to retrieve shipment data.

- Each order is processed individually by passing the required references (e.g., WebRef and PO#).

- Tracking information is only available at the item level (tracking number). Because carrier and method are not provided by RSR, they are hard-coded to FedEx and Ground, respectively.

Steps to Get Shipments:

- Automatically Get Shipments: Enable this setting if you want the system to fetch shipments on a regular schedule.

- Fetch shipments within last X days: Specify how far back you want to retrieve new shipment data (e.g., 7 days).

Operation Details:

- Carrier & Methods: Not Supported (FedEx Ground is assigned by default)

- Shipment Item Association: Supported (SKU-level shipments can be fetched)

- Partial Shipments: Supported (an order can have multiple shipments)

- Invoice Information: Not Supported

- Custom Fields (CFs): Not Supported

Shipment Mappings:

The following default mappings apply to incoming shipment data from RSR:

- Carrier → FedEx (Hard-coded)

- Method → Ground (Hard-coded)

- DateShipped → Shipment : Shipped At

- TrackingNum → Shipment : Tracking Number

- ASNQty → Shipment Item : Quantity

- PartN → Shipment Item : SKU

You can enable or disable these mappings as needed to fit your workflow.

Troubleshooting:

- Common Error #1: Missing or invalid WebRef or PO#.

Resolution: Confirm that your order references are correctly passed to RSR.

- Common Error #2: No tracking data returned.

Resolution: Ensure the supplier has posted tracking details in their system. The integration can only pull what RSR provides.

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