This guide helps you connect a fulfillment source in Flxpoint, whether you're just starting out, need quick steps, want to understand the settings, or are curious about what a fulfillment source does. Itās broken down into four sections to make the process clear and straightforward.
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šWhat Is a Fulfillment Source?
A fulfillment source in Flxpoint connects you to a supplier, warehouse, vendor, or data source, helping you manage inventory and orders. Itās the link that lets you import inventory, send fulfillment requests, and get shipment tracking updatesāall from one place.
Examples of Fulfillment Sources
Flat files from distributors.
Files uploaded via FTP servers.
API connections to platforms like Shopify or BigCommerce.
What It Does
Imports Inventory: Brings product data into Flxpoint for use across sales channels.
Handles Fulfillment Requests: Sends orders to suppliers for processing.
Tracks Shipments: Receives shipment and tracking details from suppliers.
Why Itās Useful
Fulfillment sources simplify your workflow by keeping everything centralized. They ensure your inventory stays updated, orders are fulfilled smoothly, and tracking info is easily accessible, all within Flxpoint.
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š ļø How-to GuidesĀ
This section provides clear steps to import inventory and adjust settings in Flxpoint.
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How to Add a Fulfillment Source?
This section walks you through adding a fulfillment source in Flxpoint, perfect if you're new to the platform. Follow these steps to connect to a supplier and start managing your inventory.
š Phase 1: Initial Setup+
Create Source
Log into Flxpoint, navigate to Connections > Fulfillment Sources, and click + Add Source. Provide a meaningful name and save.
Start Integration
After saving, locate the "You have not created any integrations yet" message and click Get Started.
Select Your Source
Use the Flx Supplier Directory to search for your source and click Select. Confirm you have an account with the source.
Tip: Requirements vary by integration. You may need credentials such as OAuth2 tokens, API keys, FTP details, or other authentication methods. Check the specific integration's requirements in our documentation.
š Phase 2: Connection Setup+
Determine Connection Method
Each integration supports specific connection methods, such as:
OAuth2: Preferred for secure, automated authorization.
API Key: Common for manual setups or vendor integrations.
FTP/SFTP: Used for inventory feeds or file-based integrations.
Other: Some integrations may require custom webhooks, SOAP, or REST APIs.
Search your integration in our documentation to identify the supported method.
Configure Connection
Follow the integration-specific instructions in our documentation. Common requirements include:
Store URL: The base URL of your platform (e.g., https://your-store.example.com).
Credentials: API keys, OAuth2 tokens, or FTP/SFTP login details.
Endpoints: API endpoints or file paths for data exchange.
Refer to the documentation for integration-specific settings.
ā Phase 4: Finalize Setup+
Configure SKU Mapping
In the Master SKU section, set up SKU mapping (e.g., Inventory SKU ā Master SKU ā Listing SKU). Consider adding a prefix to identify products. Check the documentation for any integration-specific SKU requirements.
Save Configuration
Review all settings, click Continue, and Save to activate the integration.
Next Steps: After saving, Flxpoint will initiate syncing. Initial sync times vary by integration. Monitor progress in the Integrations section or contact support@flxpoint.com for assistance.
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How to Import Inventory?
Navigate to your newly added source in Flxpoint.
Under the Integrations tab, select Get Inventory Primary.
Click the three dots next to the integration and choose Run Sync.
Once the sync is complete, review the imported inventory.
Link items to existing products or create new listings for your sales channels.
Tips:
Linking Products: If your catalog has products with matching identifiers (e.g., UPCs), run a link-to-products process. Unmatched items can be added as new entries.
Staying Within Limits: Track your SKU count to stay within your planās limits. Use Inventory Exclusion to manage overages, and check your limits in Billing and Payments.
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How to Adjust Source Settings?
Go to the sourceās settings in Flxpoint.
Enable Allow Backorders for internal warehouses (skip for dropship suppliers).
Toggle Override Global Settings for This Source to customize:
Auto Process Fulfillment Requests: Automatically process requests for trusted sources.
Use advanced options if needed:
Remove Inventory: Clear all inventory variants for the source.
Delete Source: Permanently remove the source and its inventory.
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š Reference
Fulfillment Source Options
This section lists the key settings for fulfillment sources in Flxpoint, explaining what they do and when to use them.
Key settings for your fulfillment sourcesāwhat they do and when to use them.
Setting
Description
When to Use
Allow Backorders
Enables orders for out-of-stock items.
Internal warehouses only.
Example: Sell 50 units that will restock soon.
Why: Keeps sales flowing but may disappoint if stock delays.
Override Global Settings
Custom source-specific rules.
Adjust behavior per source.
Example: Auto-process internal, manual for dropship.
Auto Process Requests
Auto-handles fulfillment requests.
Trusted sources only.
Example: Instant internal orders; manual for dropship.
