• Simply choose the integration type (e.g., D&H US with Etilize), and you're set to go. No additional connection information is required for this integration.

Decide how inventory data is managed:

• Archive/Un-Archive Inventory: Automatically archive items not found in the source feed to keep your catalog clean, and unarchive them if they return. (Tip: this setting is optional but can help with stock management.)
• Image Resolution: Choose your preferred image size (e.g., 650x650, 300x300) to display products on your platform optimally.
• Primary Product Image: Decide if you want to use Etilize's thumbnail image for your main product image — perfect if your sales platform doesn't handle image optimization.
• Enter your Etilize Package details, including the package type and agreement number.

Pricing & Quantity automates cost and on-hand updates for the D&H with Etilize integration. A separate connection is required specifically for pricing and quantity operations — it cannot share the same connection used for sending orders.

• Provide your D&H API credentials (the username and password assigned to you for this operation). You may optionally reuse the same connection settings as Send Orders, depending on your setup.
• Select the warehouses to include in the inventory calculation. The system sums the quantities from the warehouses you choose — such as Harrisburg, California, Chicago, or Atlanta — to determine total available inventory.
• Advanced settings let you enable the creation of product variants during the secondary inventory operation, which is useful if you handle products with variations.

• Map fields from D&H's inventory feed to your platform using a customizable mapping template. This ensures your product data, quantities, and pricing flow correctly.

• Enable scheduling to automate inventory updates. You'll receive notifications when the process runs, ensuring you are always informed.

Map fields from D&H's inventory feed to your Flxpoint fields. At minimum, map your variant identifier (SKU), quantity, and pricing so the catalog imports cleanly. The Etilize package you selected determines how much enriched content is available to map.

To verify and correct the SKU field binding used by the inventory feed:

• 1Open your D&H source and edit the Get Inventory (Secondary) mapping template.
• 2Find the field that the inventory match uses for the variant identifier. The variant SKU is mapped to D&H Item NO, and inventory is matched against the compact itemId (no-dash item number).
• 3Confirm the SKU field supplies the no-dash item number (itemId) and not a dashed SKU. If a dashed value is bound, change the binding so the match value is the compact item number.
• 4Save the template and re-run the inventory job. Items that previously had no inventory match should now be found and un-archived on the next run.

• The correct integration type (e.g., D&H US with Etilize) is selected.
• Your Etilize Package type and Agreement Number are entered.
• Archive/Un-Archive Inventory is enabled on only one D&H inventory integration — not on both Primary and Secondary at once.
• The SKU field binding in your inventory template supplies the no-dash item number (itemId), so inventory matches the products you built.

• Most products show as Archived: This is primarily caused by SKU mismatches in the source integration — the inventory match expects the compact no-dash item number (itemId), but products were built with a dashed SKU. Verify the SKU field binding (see Mapping Template & Configuration) and re-run.
• Duplicated SKUs after correcting the binding: Run the product re-builder using UPC to merge the duplicated SKUs in your channel listings.
• Catalog not importing: Confirm your Etilize Package and Agreement Number are correct. To enable or troubleshoot the Etilize feed for your account, contact support@flxpoint.com.

• Enter your Username and Password to authenticate the connection.
• You may use the same connection as Pricing & Quantity, but it's optional.

• No advanced settings are required for this operation.

Properly configure the shipping carrier mapping to avoid errors:

• Add the carrier name in the "Name" field of the mapping template.
• Ensure that all carrier codes match D&H's specified formats for seamless fulfillment processing.

D&H enforces a strict 20-character limit for FR numbers. To prevent errors:

• Always use the Flxpoint-generated internal order number, as it complies with the limit.
• Avoid using long order numbers from channels like Amazon.

If you encounter "ERROR: This user cannot submit XML requests", this usually indicates that XML permissions are not active in D&H's system. Steps to resolve:

• Confirm with D&H support that XML permissions are enabled.
• Ensure your D&H account credentials in Flxpoint are correct.
• Retry sending the request once permissions are confirmed.

To avoid the error "429 TOO MANY REQUESTS: API limit exceeded":

• Adjust job schedules to run every two hours instead of at shorter intervals.
• Monitor API usage through logs and adjust schedules if limits are frequently hit.
• Always adhere to the cooldown period specified in the error message before retrying requests.

• Enter your Username and Password to authenticate the connection.
• You may use the same connection as Pricing & Quantity, but it's optional.

• No advanced settings are required for this operation.
• Enable scheduling so tracking imports automatically as orders ship.

• Carrier & Methods: Includes shipping carriers and methods.
• Shipment Item Association: Associates items with respective shipments by SKU.
• Partial Shipments: Supports multiple tracking numbers for a single order.
• Custom Fields: Enables further customization in shipment data.

Limitations:

• Invoice Information: Not retrieved by this integration.

• The D&H connection is established and selected.
• Tracking number and SKU fields are mapped in your shipment template.
• A schedule is enabled so tracking imports as orders ship.

• Tracking not importing: Confirm the connection is valid and the tracking/SKU fields are mapped. Orders that haven't shipped yet on D&H's side won't return tracking.