Shipping Methods

This guide helps you understand and configure shipping methods in Flxpoint so orders route correctly to suppliers. Learn what shipping methods are, how to set them up with the required fields, follow a hands-on tutorial, and reference practical examples. (Last updated: 05:00 PM -04, Wednesday, September 3, 2025)

 

🔍 What Are Shipping Methods?

Shipping methods define how orders are communicated to suppliers using the exact Shipping Code they expect, plus a selected Carrier (e.g., UPS, FedEx). Aligning these values prevents fulfilment errors and ensures orders are processed with the correct service level.

Shipping Methods - overview
Create Shipping Method - form

 

On Fulfillment Requests: field order displays as Carrier → Method → Shipping Code. Filtering by these values is not available in this view.

🛠️ How-to Guides

A. How to Add a New Shipping Method

  1. Go to Connections → Fulfillment Sources → [Your Source] → Shipping Methods.
  2. Click Add Method.
  3. Fill in:
    • Name: e.g., “UPS Next Day Air”.
    • Shipping Code: supplier’s exact code (e.g., UPSNDA).
    • Carrier: e.g., “UPS”, “FedEx”.
    • Packages (optional): Best Fit or Custom.
  4. Click Save.

Learn: Troubleshoot Setup Issues

Select potential issues to get tailored advice for adding a shipping method.

B. How to Edit an Existing Shipping Method

  1. Open Shipping Methods for your source.
  2. Click the method to edit.
  3. Update Name, Shipping Code, Carrier, or Packages as needed.
  4. Click Save.

C. How to Delete a Shipping Method

  1. Select the method from the list.
  2. Click Delete and confirm.
  3. Ensure no active orders rely on it before deleting.

D. How to Get Shipping Codes

  1. Contact your supplier directly to request accepted shipping methods.
  2. Ask for the Carrier (e.g., UPS, FedEx) and exact Shipping Code (e.g., UPSNDA).
  3. Check supplier docs for pre-listed codes.
  4. If unsure, reach out to the supplier’s support team.

đź§Ş Tutorial

Apply a Shipping Method to a Real Order

Goal: Apply a shipping method to a sample order and verify the process.

Scenario: You have an order with the code UPSNDA for a supplier.

  1. Navigate to Connections → Fulfillment Sources → Your Supplier → Shipping Methods.
  2. Ensure a method exists with Name: “UPS Next Day Air”, Shipping Code: UPSNDA, and Carrier: “UPS”.
  3. Import the order and verify the FR shows the values in order: Carrier → Method → Shipping Code.
  4. If a “No Shipping Method Found” error appears, correct the code or carrier and reprocess.

Learn: Compare Carrier Intents

Select two carrier intents to see how they would affect an order with code UPSNDA.

🧪 Comparison complete — pick the option that fits your SLA and cost goals.

📚 Reference

Shipping Method Fields

Field Use
Name Descriptive label (e.g., “UPS Next Day Air”)
Shipping Code Exact supplier code (e.g., UPSNDA)
Carrier Carrier used for FR display and filtering logic (e.g., “UPS”)
Packages Optional: Best Fit or Custom

Example Shipping Methods

Carrier Service Shipping Code Display Name
UPS Next Day Air UPSNDA UPS Next Day Air
UPS Ground UPSGROUND UPS Ground Shipping
FedEx 2Day FED2DAY FedEx 2-Day

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