This guide helps you understand and configure shipping methods in Flxpoint to ensure orders are routed correctly to your suppliers. Explore what shipping methods are, how to set them up, follow a hands-on tutorial, and refer to detailed examples.

🔍 What Are Shipping Methods?

Shipping methods in Flxpoint define how orders are routed and communicated to suppliers based on incoming shipping codes. They must align with supplier expectations (e.g., UPS Ground, FedEx 2-Day) to prevent order failures. This section introduces the concept and its importance in order processing.

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🛠️ How-to Guides

A. How to Add a New Shipping Method

1. Go to Connections → Fulfillment Sources → [Your Source] → Shipping Methods.
2. Click Add Method.
3. Fill in:
   • Name: e.g., "FedEx 2-Day"
   • Default Method Code: e.g., fedex_2day
   • Assigned Shipping Policy: e.g., "Express Delivery"
4. Click Save Changes.

B. How to Edit an Existing Shipping Method

1. Open Shipping Methods for your fulfillment source.
2. Click the method to edit.
3. Update the name, code, or policy as needed.
4. Click Save Changes.

C. How to Delete a Shipping Method

1. Select the method from the list.
2. Click Delete and confirm.
3. Ensure no active orders rely on it before deleting.

 D. How to Get Shipping Codes

1. Contact your supplier directly to request a list of accepted shipping methods.
2. Ask for the carrier name (e.g., UPS, FedEx) and service name or code (e.g., Ground, 2-Day).
3. Check any supplier-provided documentation for pre-listed codes.
4. If unsure, reach out to the supplier’s support team for clarification.

🧪 Tutorial

Apply a Shipping Method to a Real Order

Goal: Apply a shipping method to a sample order and verify the process.

Scenario: You have an order with the code ups_ground for the Zanders (or other supplier) source.

Steps:

1. Navigate to Connections → Fulfillment Sources → Your Supplier → Shipping Methods.
2. Ensure a method exists with Name: "UPS Ground Shipping", Default Method Code: ups_ground, and Assigned Shipping Policy: "Standard Shipping".
3. Import the order and check if the Shipping Policy is applied correctly.
4. If a “No Shipping Policy Found” error appears, add or update the method and reprocess the order.

🧪 You’ve compared policies! Use this to select the best option for your order.

📚 Reference

Shipping Method Fields

Example Shipping Methods