Adding a channel in Flxpoint allows you to integrate external sales platforms where you sell products, such as Shopify, Amazon, or eBay. Once connected, Flxpoint can sync product data, inventory levels, and order information between your account and the channel, streamlining operations and ensuring consistency across all platforms.
When adding a new channel, you will configure the integration to map product data, automate inventory updates, and manage orders, including tasks like syncing orders and sending back tracking information. This process ensures that your listings stay up-to-date, and you can fulfill orders efficiently from a central hub, whether you manage one or multiple channels.
Each channel connection is customizable, allowing you to tailor settings for pricing modifiers, inventory rules, and order management, giving you full control over your sales operations from within Flxpoint.
How to Add a Channel
To guide you through the steps for adding a new channel in Flxpoint, you can follow the instructions outlined above.
After You Add a Channel
Once you've successfully added a sales channel, you'll be directed to the channel's integration page, as shown in the screenshot below. This page includes several key sections to configure and manage your channel effectively:
Import Listings: Activate this option to sync your product listings from the selected sales channel (e.g., Shopify) into your Flxpoint account. This ensures that all your products are available for management within Flxpoint.
Publish Listings: Use this feature to push product updates or new listings from Flxpoint to your sales channel. Ensure it's active to keep your store's inventory up-to-date.
Sync Listings: This option allows you to synchronize any changes to your product data between Flxpoint and the sales channel. It's essential to have this enabled for smooth operations.
Get Orders: Enable this setting to pull orders from the sales channel into Flxpoint. This is critical for order management and processing.
Sync Orders: Activate this to update order status and tracking information from Flxpoint back to your sales channel. This ensures seamless communication with your customers about their order statuses.
Need Help?
If you encounter any challenges or require further guidance while configuring your sales channel, feel free to contact support@flxpoint.com. Our support team is here to assist you!